Verint Recruitment | Product Trainee | Bangalore

Verint Recruitment in Bangalore For Product Trainee Position. Bachelor’s Degree candidates are eligible to apply for this job. More details regarding Verint Bangalore Job Openings is given below.

Company Name: Verint

Job Location: Bangalore

Job Category: IT | Software

Job Position: Trainee (Product Support)

Qualification: Bachelor’s Degree in a Technology Discipline or Related Field

Job Description:

• Respond to customer calls to report or follow up on, or escalate issues. Demonstrate an urgent interest to satisfy their concerns and ensure proper ownership of issues and escalations.
• Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
• Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer’s support entitlement status.
• Deliver customer base notifications, marketing information, or product information as required.
• Other duties and responsibilities as assigned.

Eligibility Criteria:

• Knowledge of SQL will be added advantage.
• Excellent Verbal and Communication skills.
• Willing to work in night shifts.

How To Apply:

• Registrations are closed

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