Tesco WalkinCompany Name: TESCO Hindustan Service Centre

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Job Location: Bangalore

Experience: Freshers/Experienced (0 to 3 years)

Job Type: Walkin

Job Position: Technical Support Associate (Voice Process)

Salary: Upto Rs. 3,00,000/- per annum

Qualification: Any Graduation

Eligibility Criteria:

  • Graduate from any stream.
  • 0-3 years of experience in a voice process.
  • Freshers with excellent communication skills.
  • Flexible in shifts.

Job Description:

  • To provide voice based support to stores with regards to service and procedural calls pertaining to Store trading Equipments / ATMs / Lottery / Paypoint / Payzone.
  • Provide first line support to stores and answer Emails and voicemails.
  • Report calls to vendors and ensure that the resolution is provided within agreed timelines by them.
  • Create orders to suppliers on a timely manner and ensure that the suppliers have received them.
  • Ensure that the estate wise communication and updates are sent as requested.
  • Ensure banks have received the credit card sales data on a daily basis.
  • Generate business critical reports on issues and volumes.
  • Ensure that the customer facing equipments are working.
  • Log issues reported through emails by departments in head office and distribution centres to concerned departments.

Documents Required:

  • Updated Resume.
  • Govt Photo ID Proof.
  • Print out of this posting.

Walkin Date: 18th, 19th August 2016

Walkin Time: 9.00 AM to 3.00 PM

Walkin Venue:

TESCO Hindustan Service Centre,
# 81 82, EPIP Area, Whitefield,
Bangalore.

Contact Person: Jaya, 91-80-66588000

Company Website: www.tescohsc.com

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