Tech Mahindra BPO WalkinCompany Name: Tech Mahindra

Job Location: Pune

Experience: Freshers/Experienced (0 to 2 years)

Job Type: Walkin

Job Position: Customer Care Executive

No.of Openings: 200

Salary: Rs. 1,00,000 – 1,75,000/- per annum

Qualification: Any Graduation (BCom, BSc..etc)

Eligibility Criteria:

  • BE, BTech graduates are not eligible.
  • Good Verbal and written communication skills in both English, Hindi and Marathi.
  • Ability to analyze and influence customer behavior through telephonic conversations.
  • Ability to handle customer escalations and share prompt resolutions through interactions with internal as well as external teams.
  • Willingness to provide outstanding customer service, go out of the way to ensure great customer experience and should be able to empathize with the customer.

Job Description:

  • Solicit guest inquiries.
  • Ensuring highlighted issues are resolved.
  • Capture guest feedback and profile the customer.
  • Ensuring high quality services, resulting in guest delight by extensive interaction with guests and quick resolution of problems.
  • Coordinating with team members to ensure smooth functioning of operations and a comfortable stay for the guest.
  • Ensuring compliance with predefined standards of customer service by the organization to achieve high customer satisfaction levels

Documents Required:

  • Updated Resume.
  • Govt Photo ID Proof.

Walkin Date: 23rd to 30th July 2016 (Except Sunday)

Walkin Time: 10.00 AM to 4.00 PM

Walkin Venue:

Tech Mahindra,
Sharda Center, Karve Road,
Nal stop, Ground Floor
Pune.

Contact Person: Jagruti/Disha, +912041001000 (Ext: 3621)

Company Website: www.techmahindra.com

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