Tech Mahindra Walkin Freshers in Pune As Customer Care Executive On 23rd to 30th July 2016
Job Location: Pune
Experience: Freshers/Experienced (0 to 2 years)
Job Type: Walkin
Job Position: Customer Care Executive
No.of Openings: 200
Salary: Rs. 1,00,000 – 1,75,000/- per annum
Qualification: Any Graduation (BCom, BSc..etc)
- BE, BTech graduates are not eligible.
- Good Verbal and written communication skills in both English, Hindi and Marathi.
- Ability to analyze and influence customer behavior through telephonic conversations.
- Ability to handle customer escalations and share prompt resolutions through interactions with internal as well as external teams.
- Willingness to provide outstanding customer service, go out of the way to ensure great customer experience and should be able to empathize with the customer.
- Solicit guest inquiries.
- Ensuring highlighted issues are resolved.
- Capture guest feedback and profile the customer.
- Ensuring high quality services, resulting in guest delight by extensive interaction with guests and quick resolution of problems.
- Coordinating with team members to ensure smooth functioning of operations and a comfortable stay for the guest.
- Ensuring compliance with predefined standards of customer service by the organization to achieve high customer satisfaction levels
- Updated Resume.
- Govt Photo ID Proof.
Walkin Date: 23rd to 30th July 2016 (Except Sunday)
Walkin Time: 10.00 AM to 4.00 PM
Sharda Center, Karve Road,
Nal stop, Ground Floor
Contact Person: Jagruti/Disha, +912041001000 (Ext: 3621)
Company Website: www.techmahindra.com