Tech Mahindra Freshers Recruitment | Voice Process | Hyderabad
Tech Mahindra Freshers Recruitment in Hyderabad For Voice Process. Graduate Freshers are eligible to apply for this job. More details regarding Tech Mahindra Hyderabad Freshers Job Openings is given below.
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Company Name: Tech Mahindra
Job Location: Hyderabad
Job Position: International Voice Process
Salary: Rs. 2,00,000 – 3,25,000/- per annum
Experience: Freshers
Qualification: Any Graduation
Job Description:
- Opening For Graduate Fresher.
Eligibility Criteria:
- Graduation Mandatory.
- Strong phone contact handling skills and active listening.
- Good Computer Skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Need Immediate Joiner.
Job Responsibilities:
- Manage incoming phone calls.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Perks and Benefits:
- 20K Loyalty Bonus.
- 5 days Working 2 week off.
- Nodal Cab facility available.
- Performance Based Incentive.