SAP Jobs BangaloreSAP India Freshers and Experienced Job Openings in Bangalore For Support Associate Position. BE, BTech, ME, MTech, BCA, BSc Graduates are eligible to apply for this job. More details regarding SAP India Support Associate Recruitment is given below.

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Company Name: SAP India

Job Location: Bangalore

Experience: Freshers

Job Category: IT | Software

Job Position: Support Associate

Qualification: BE, BTech, ME, MTech, BCA, BSc

Job Description:

  • Successfactors BizX Suite including Talent & Compensation Management, Employee Central, Recruiting & Onboarding, technology platform.
  • SuccessFactors Learning Management System.
  • SuccessFactors Workforce Planning & Analytics and more.
  • With 6 locations across the world, SAP Product Support has a high performing team of Support Engineers, whose mission is to provide “Best in class support experience for our customers” By providing end-to end support and services for all SAP’ cloud solutions, SAP Cloud Support contributes significantly to the success of Cloud Strategy of SAP.

Eligibility Criteria:

  • Fresher or 2+ years of directly-related work experience in supporting SuccessFactors Solutions or equivalent products in HRIS & Learning domain.
  • Working knowledge of XML, Java, J2EE
  • Working knowledge of HTML, CSS, Javascript.
  • Very good understanding of RDBMS database concepts, SQL.
  • Familiarity with operating system, networking concepts.
  • You should have worked in Implementation, Consulting, Support or Key-User roles in any business application.
  • Good understanding of standard business processes & scenarios.
  • Have working knowledge of Unix/Windows, JVM, Web application servers.
  • Strong customer focus.
  • High attention to detail in identifying root-cause.
  • Ability to understand customer’s business process and able to use that knowledge to anticipate best mode of resolution.
  • Strong analytical skills and ability to apply conceptual thinking.
  • Strong problem resolution, analysis and reporting skills.
  • Strong team player, able to work across a highly matrixed organization.
  • Outstanding task-management and collaborative capabilities.
  • Excellent communication, follow-up and documentation skills.
  • Experience with online communications.
  • Excellent English communication – writing and speaking skills.
  • Familiarity with standard PC packages
  • Working knowledge of CRM and Service Management ticketing systems.
  • Ability to work with high sense of urgency and proven willingness to commit the additional time and effort on high impact issues.

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