NTT Data Freshers Recruitment | L1 Support | 2019, 2020, 2021 Batch | Bangalore, Hyderabad
NTT Data Freshers Recruitment 2021 in Bangalore and Hyderabad For L1 Support Position. BSc, BCom, BCA Graduates 2019, 2020, 2021 are eligible to apply for this job. More details regarding NTT Data Bangalore and Hyderabad Freshers Job Openings 2021 is given below.
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Company Name: NTT Data
Job Location: Bangalore, Hyderabad
Job Position: L1 Support
Salary: Upto Rs. 3,00,000/- per annum
Experience: Freshers
Qualification: BSc, BCom, BCA
Year of Passing: 2019, 2020, 2021 Passouts
Job Description:
- Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software industry or proprietary.
- Answers questions about installation, operation, configuration, customization, and usage of assigned products.
- Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc).
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
Eligibility Criteria:
- 3 Year Full Time Graduates BCom/BCA/BSC 2019/2020/2021 Passed out.
- Nationality should be Indian.
Required Skills:
- Time management skills Knowledge of job associated database, software and documentation Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills
- Good communication Skills.
- Good Written Skills.
- Good Typing Skill (Added on advantage).
- Fair understanding about operating system.
- Must have been worked on at least a couple of operating systems
- Basic Understanding of networking.