Mphasis Walkin Freshers in Pune As Technical Support Associate On 21st to 24th November 2017
Mphasis freshers walkin in Pune for Technical Support Associate position on 21st, 22nd, 23rd, 24th November 2017. Any Graduation, BE, BTech, BCA, MCA Freshers are eligible for this walkin drive. More details regarding Mphasis Walkin is given below.
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Company Name: Mphasis
Job Location: Pune
Experience: Freshers/Experienced (0 to 1 year)
Job Type: Walkin
Job Category: BPO
Job Position: Technical Support Associate (Voice Process)
Qualification: Any Graduation
Eligibility Criteria:
- BE, BTech, BCA, MCA candidates are also eligible.
- Knowledge of LAN, VAN and MAN.
- Good communication skills.
Job Description:
- Respond to customer queries via inbound calls.
- Update users about request status and close request when users are satisfied with solutions
- Remote desktop troubleshooting.
- Escalate complex incidents / requests to upstream technical groups.
- Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledge base.
- 24×5 Shift.
- 5 Days working.
- Pick up and drop facility.
- Performance linked incentives.
Documents Required:
- Updated Resume.
- Aadhar card.
- Photo ID Proof.
- SSC, HSC, Graduation Mark Sheets.
Walkin Date: 21st to 24th November 2017
Walkin Time: 11.00 AM to 3.00 PM
Walkin Venue:
Mphasis,
EON Kharadi Infrastructure Pvt Ltd,
SEZ Plot # 1, Wing 2, Ground Floor,
Cluster C, Kharadi,
Pune – 411014.
Contact Person: HR Soniya
Company Website: www.mphasis.com.