McAfee Recruitment | Intern (Consumer Support) | Bangalore
McAfee Recruitment in Bangalore For Intern (Consumer Support) Position. Bachelor’s Degree candidates are eligible to apply for this job. More details regarding McAfee Bangalore Job Openings is given below.
Latest Off Campus Drives Across India: April 2024
Company | Location | Position | Apply Link |
---|---|---|---|
Today Walkins | Across India | Multiple Positions | Check Here |
Top MNCs | Across India | Internships | Apply Here |
HashedIn by Deloitte | Across India | Software Engineer | Apply Here |
Accenture | Across India | App Development Associate (2023, 2024 Batch) | Apply Here |
Accenture | Across India | System and Application Services Associate (2023, 2024 Batch) | Apply Here |
TCS | Across India | Trainee (2024 Batch) | Apply Here |
TCS BPS | Across India | Trainee (2024 Batch) | Apply Here |
Amazon | Across India | Multiple Positions | Apply Here |
Accenture | Across India | Multiple Positions | Apply Here |
Wipro | Across India | Multiple Positions | Apply Here |
Cognizant | Across India | Multiple Positions | Apply Here |
Infosys | Across India | Multiple Positions | Apply Here |
Genpact | Across India | Multiple Positions | Apply Here |
Company Name: McAfee
Job Location: Bangalore
Job Position: Intern (Consumer Support)
Qualification: Bachelor’s Degree
Job Description:
- This position is responsible for handling contacts from customers through multiple channels including voice, chat, email and social media.
- Issues may vary from customer service in nature including account updates or refunds to more technical matters including installation assistance or troubleshooting errors.
Job Responsibilities:
A Support Agent’s typical day might include the following:
- Being available in the Bangalore office to work shifts Tuesday through Saturday or Sunday to Thursday that begin as early as 7 A.M. Central or end as late as 7 P.M. Central.
- Handling initial support requests from customers through voice, chat, email and social media.
Eligibility Criteria:
- Final Semester/Just Completed Bachelor’s Degree in Computer science/ Information Technology.
- Extensive support experience through multiple channels.
- Excellent written and verbal communication skills with a focus on grammatical correctness.
- Knowledge of Windows OS and Microsoft Office.
- Ability to work well in a team environment.
- Possess active listening skills.
- Highly collaborative.
- Sense of ownership.
- Ability to manage customer expectations.
- Strong analytical skills.
Preferred:
- Experience with conflict management or handling escalated contacts.
- Experience providing voice and written support.
- Experience providing technical support.
- Comp TIA certifications.