McAfee Jobs BangaloreMcAfee freshers job openings in Bangalore for Technical Support Intern Position. BE, BTech, BSc Freshers are eligible for this job. More details regarding this job is given below.

Company Name: McAfee

Job Location: Bangalore

Experience: Freshers

Job Category: IT | Software – Networking

Job Position: Technical Support Intern

Qualification: BE, BTech, BSc

Eligibility Criteria:

  • Bachelor’s Degree in Engineering (Or) Bachelor’s Degree in Science (Or) Any equivalent Bachelor’s Degree in Science as recognized by Government body.
  • Industry certifications like CCNA, MCSE, S+ will be preferred.
  • Willingness to work in 24×7 rotational shifts (including night shifts) is a must.

Job Responsibilities:

  • Act as the first point of contact for corporate/enterprise customers of McAfee.
  • Handle real-time voice calls and portal cases and respond in a timely manner.
  • Work in a team with assorted expertise.
  • Update customers on progress of their cases on a regular-basis.
  • Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
  • Maintain a friendly, open, approachable, positive attitude.

Technical Skills:

  • Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
  • Basic networking knowledge.
  • Beginner level knowledge on Linux is preferred.
  • Knowledge of computer security procedures and protocol.
  • Exposure to security concepts is an advantage.

Communication Skills:

  • Excellent verbal & written communication skills is a MUST.
  • Be able to effectively communication with global customers over phone & email.

How To Apply: Apply For This Job.

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