McAfee Hiring Freshers in Bangalore As Technical Support Intern On November 2018
Company Name: McAfee
Job Location: Bangalore
Job Category: IT | Software – Networking
Job Position: Technical Support Intern
Qualification: BE, BTech, BSc
- Bachelor’s Degree in Engineering (Or) Bachelor’s Degree in Science (Or) Any equivalent Bachelor’s Degree in Science as recognized by Government body.
- Industry certifications like CCNA, MCSE, S+ will be preferred.
- Willingness to work in 24×7 rotational shifts (including night shifts) is a must.
- Act as the first point of contact for corporate/enterprise customers of McAfee.
- Handle real-time voice calls and portal cases and respond in a timely manner.
- Work in a team with assorted expertise.
- Update customers on progress of their cases on a regular-basis.
- Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
- Maintain a friendly, open, approachable, positive attitude.
- Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
- Basic networking knowledge.
- Beginner level knowledge on Linux is preferred.
- Knowledge of computer security procedures and protocol.
- Exposure to security concepts is an advantage.
- Excellent verbal & written communication skills is a MUST.
- Be able to effectively communication with global customers over phone & email.
How To Apply: Apply For This Job.