Infosys BPM Recruitment | Process Executive (Customer Service Representative) | Bangalore
Infosys BPM Recruitment in Bangalore For Process Executive (Customer Service Representative) Position. BCom, MCom, BBA, BBM Graduates are eligible to apply for this job. More details regarding Infosys BPM Bangalore Job Openings is given below.
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Company Name: Infosys BPM Limited
Job Location: Bangalore (Mysore)
Job Position: Process Executive (Customer Service Representative)
Experience: 0 to 1 year
Qualification: BCom, MCom, BBA, BBM
Job Description:
- Infosys BPM is hiring as Process Executive (Customer Service Representative) – Bangalore (Mysore) Location.
- Time: 8 AM to 8 PM (Rotational Shifts)
- Number of days working: 6 Days (1 day rotational off, apart from Sunday).
Eligibility Criteria:
- Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.
- Good knowledge and relevant experience on Direct taxation process and clauses.
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Excellent verbal, written communication, interpretation and active listening skills.
- Ability to quickly and efficiently assimilate process knowledge.
- Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.
- Should be comfortable working from office.
- Being proactive and show the utmost respect for customer’s time.
- Good time management, ensuring all contacts with customers add value.
Preferred Skills:
- Customer Service -> Voice
How To Apply:
-
Registrations are closed