Infinite Computer Solutions Freshers Recruitment | Service Desk Associate | Bangalore, Vizag

Infinite Computer Solutions Freshers Recruitment in Bangalore and Vizag For Service Desk Associate. BE, BTech, BSc, BCA, MCA Graduates are eligible to apply for this job. More details regarding Infinite Computer Solutions Bangalore and Vizag Frehsers Job Openings is given below.

Company Name: Infinite Computer Solutions

Job Location: Bangalore, Vizag

Job Category: IT Support

Job Position: Service Desk Associate

Experience:  Freshers (0 to 2 years)

Salary: Rs. 3,50,000 – 4,00,000/- per annum

Qualification: BE, BTech, BSc, BCA, MCA

Job Description:

• As a Service Desk Associate, you will serve as the first point of contact for users seeking technical assistance.
• This entry-level role is ideal for individuals starting their careers in IT support, offering ample opportunities for professional growth within the organization.

Key Responsibilities:

• Respond to user inquiries and technical support requests via phone, email, and chat.
• Troubleshoot and resolve basic hardware, software, and network issues.
• Create and manage support tickets, ensuring accurate documentation.
• Guide users on IT procedures and best practices.
• Escalate complex issues to senior IT support teams.
• Assist with IT equipment setup, configuration, and installation.
• Follow up with users to ensure issue resolution and satisfaction.
• Maintain professionalism and high-quality customer service.

Eligibility Criteria:

• Bachelors Degree in Computer Science, IT, Electronics, or a related field (BSc, BCA, BE, BTech, MCA) or equivalent experience.
• Certifications: Any relevant technical certifications.
• Training: Completion of 3 to 6 months of training in an IT institute.

Skills:

• Basic understanding of computer systems, operating systems, and networking concepts.
• Strong problem-solving and communication skills.
• Team player with a customer-focused attitude.

About Infinite Computer Solutions India:

• Infinite is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value.
• We partner with customers to optimize, modernize and scale their technology landscape – combining leading technologies, innovative platforms and accelerators with practical know-how.
• With an industry-first mindset and laser-focus on business outcomes, we are shaping the future with digital engineering excellence.

How To Apply:

• Apply For This Job

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