ICICI Bank Jobs Across IndiaICICI Bank Recruitment Across India As Phone Banking Officer. Any Graduates are eligible to apply for this job. More details regarding ICICI Bank Recruitment 2020 is given below.

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Bank Name: ICICI Bank

Job Location: Across India (Hyderabad, Chennai, Guwahati, Thane, Indore)

Job Position: Phone Banking Officer

Experience: 0 to 4 years

Qualification: Any Graduation

Job Description:

  • ICICI Bank Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises.
  • The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs.
  • The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service.
  • This position also requires to cross sell banking products to our existing customers over the phone.

Job Responsibilities:

  • Handling and resolving customer complaints/ queries over phone.
  • Providing customers with relevant product and service information.
  • Cross selling various banking products to customers over phone.

Key Skills:

  • Fluency in spoken English & Hindi language.
  • Open to work in rotational shifts.

Competencies:

  • Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties).
  • Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive).

How To Apply:

More Bank Jobs: Check Here

More Hyderabad Jobs: Check Here

More Chennai Jobs: Check Here