Hinduja Global Solutions (HGS) Freshers Walkin | Technical Support | Bangalore

Hinduja Global Solutions (HGS) Freshers Walkin Drive in Bangalore For Technical Support On 23rd August 2025. Under Graduates and Graduates are eligible for this walkin drive. More details regarding HCLTech Bangalore Freshers Walkin Drive is given below.

Company Name: Hinduja Global Solutions (HGS)

Job Location: Bangalore

Job Type: Walkin

Role Category: Voice/Blended

Job Position: Technical Support (International)

No.of Openings: 15

Experience: Freshers

Salary: Rs. 2,00,000 – 3,00,000/- per annum

Qualification: Under Graduates, Graduates

Job Description:

• Hinduja Global Solutions (HGS) is hiring for International Technical Support – Bangalore.
• Position: Trainee Process Consultant (Technical Support).
• Technical Support Executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries.
• Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.
• 5 days work/2 rotational weekly offs.
• Transport facility provided.
• 2 way transportation.
• Work Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore 560 076 and any other work locations of HGS India as applicable.

Roles and Responsibilities:

• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Determines requirements by working with customers.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Eligibility Criteria:

• Under Graduates/Graduates.
• Desired Qualifications: 10+2 or 10+3 or 10+2+4.
• Desired years of experience: Fresher.
• Willing to work in Rotational shifts.
• Ready to Join Immediately.

Desired Skills and Abilities:

• Excellent Communication Skills.
• Good Analytical Skills.
• Basic Telephone Etiquettes.
• MS Office.
• Basic System Navigation Skills.
• Customer Focus and Being Attentive.
• Troubleshooting.
• Good reasoning and analytical skills.
• Active listening skills.
• Ability to comprehend customer requirements well.
• Good understanding of ISP.

Recruitment Process:

• 1. HR Round.
• 2. SVAR test.
• 3. L1 assessment.
• 4. L2 assessment.
• 5. Ops round.

Walkin Date: 23rd August 2025

Walkin Time: 10.00 AM to 6.00 PM

Walkin Venue & More Details:

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