Hexaware Technologies Freshers Recruitment | Trainee | 2024 Batch | Chennai, Pune, Mumbai, Noida
Hexaware Technologies Freshers Recruitment 2024 in Chennai, Pune, Mumbai, Noida For Trainee Position. BSc, BCA Freshers 2024 Batch are eligible to apply for this job. More details regarding Hexaware Technologies Freshers Job Openings 2024 is given below.
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Company Name: Hexaware Technologies
Job Location: Chennai, Pune, Mumbai, Noida
Job Category: IT | Software
Job Position: Trainee – Infrastructure Management Support (IMS)
Experience: Freshers
Qualification: BCA, BSc (CS/IT/Electronics, EEE,Circuital)
Year of Passing: 2024 Passouts
Eligibility Criteria:
- Academic Criteria: 60% or 6 CGPA and above throughout in 10th, 12th and Graduation.
- No Live backlogs at the time of registration.
- Work Location: Chennai, Pune, Mumbai and Noida.
- College or Candidate Current Location: Only from Tamil Nadu or Maharashtra.
CTC:
- 3 LPA & 15k for 3 months stipend amount.
Job Description:
- Excellent verbal and written communication in English is must.
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to provide first call or contact resolution
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting.
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to work in 24/7 shifts environment.
Note:
- Service Agreement: 2 years – 2 Lakhs
Last Date To Apply: 25th June 2024, 11:00 PM
How To Apply:
2024 Batch Jobs: Check Here
BSc Jobs: Check Here
BCA Jobs: Check Here
Chennai Jobs: Check Here
Mumbai Jobs: Check Here
Pune Jobs: Check Here
Noida Jobs: Check Here
Category | Jobs |
---|---|
Location | Pan India - Ahmedabad - AndhraPradesh - Bangalore - Chennai - Coimbatore - Delhi - Gurgaon - Hyderabad - Kolkata - Mumbai - Noida - Pune |
Batch | 2025 - 2024 - 2023 - 2022 - 2021 - 2020 |
Education | 12th - Diploma - Graduation - PG - BE - BTech - ME - MTech - BCA - MCA - BSc - MSc - BCom - MCom - BBA - BBM - MBA - BA - MA |
Job Type | Walkins - IT Jobs - BPO Jobs - Internships - Java Jobs - Testing Jobs - Exp Jobs |