HCL Walkin | Voice Process | Chennai
HCL Walkin Drive in Chennai For Voice Process On 22nd, 23rd January 2024. Graduates and Post Graduates are eligible for this walkin drive. More details regarding HCL Chennai Freshers Walkin Drive is given below.
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Company Name: HCL Technologies
Job Location: Chennai
Job Type: Walkin
Job Position: Voice Process
Job Designation: Customer Support
Experience: 0 to 1 year (with proper documents)
Salary: Rs. 2,50,000/- per annum
Qualification: Any Graduation, Post Graduation
Job Description:
- Walkin Interview @ HCL Tech- Voice Process – Freshers
- HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.
- Process: Inbound Calling (No sales or upselling or cross selling).
- Shift Timing: UK Shifts.
- Pick up and drop will be provided.
- Work Location: Chennai, Ambattur.
Mandatory Qualifications:
- Any Graduation is mandatory.
- Excellent communication skills both verbal and written Mandatory.
- A problem-solving mind-set.
- The ability to multitask.
- Able to work well as an individual and as part of a team.
Job Responsibilities:
- Responding to clients via both voice and written communication.
- Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs.
- Responding to queries regarding Experian, our products, services, data and client accounts
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload.
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time.
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved.
- Ensure that good client / consumer outcomes are at the Centre of all operational activity and decision making.
- Deliver great clients and consumers service and seek to exceed client / consumer expectations.
Perks and Benefits:
- Cab facility is Available (Home pickup & Drop).
- 5 Days working (Mon – Fri).
- Immediate joiners required.
Walkin Date: 22nd, 23rd January 2024
Walkin Time: 12.00 PM to 2.30 PM