HCL Hiring BE, BTech Freshers in Chennai As Junior Engineer On September 2016
Company Name: HCL
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Job Location: Chennai
Experience: Freshers
Job Category: IT | Software
Job Position: Junior Engineer (Product Support)
Qualification: BE, BTech
Job Description:
- To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA.
- Able to work independently and efficiently to meet SLA.
- Able to comprehend the request of the customer and meet the quality standard.
- Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process.
- Improving skill level throughSelf development / nominating training programs, Skill reverification Tests.
- Meet the defined Quality Scores, Innovation and Process Improvement.
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team.
- To consistently meet or exceed CSAT parameters as defined for the process.
How To Apply: Apply For This Job.
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