Genpact Walkin | Customer Service (Voice / Non Voice) | Bangalore

Genpact Walkin Drive in Bangalore For Customer Service (Voice/Non Voice) On 11th May 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Bangalore Walkin Drive is given below.

Company Name: Genpact

Walkin Location: Bangalore

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Customer Service (Voice/Non Voice)

Experience: 0 to 3 years

Qualification: Any Graduation

Job Description:

• Genpact Mega Walkin Drive for Customer Service: Voice/Non-Voice Roles (English & Hindi) – Bangalore.
• Shifts: Flexible with any shift.
• Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
• Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.

Minimum Qualifications:

• Graduate (Any Discipline).
• Freshers are eligible (Fluency in Hindi and English is mandatory).

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customers concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and escalate product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Please carry below documents with you:

• 3 copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 copies of Aadhar card.

Note:

• Work location would be Hyderabad (Telangana).
• Please visit the venue along with necessary documents only if you are willing to relocate.

Walkin Date: 11th May 2024

Walkin Time: 11.00 AM to 3.00 PM

Walkin Venue & More Details:

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