Genpact Walkin | Customer Service (Non Voice) | Hyderabad
Genpact Freshers Walkin Drive in Hyderabad For Customer Service (Non Voice) On 20th May 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Freshers Walkin Drive is given below.
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Company Name: Genpact
Job Location: Hyderabad
Job Type: Walkin
Job Category: BPO
Job Position: Customer Service (Non Voice)
Experience: Freshers
Qualification: Any Graduation
Job Description:
- Genpact Mega Walkin Drive for Freshers For Customer Service: Non-Voice Roles – Hyderabad.
- Shifts: Flexible with any shift.
- Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
Minimum Qualifications:
- Graduate (Any Discipline except law).
- Only Freshers are eligible.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
Please carry below documents with you:
- 3 copies of updates resume.
- 3 Passport size photographs.
- Original Aadhar card.
- 2 copies of Aadhar card.
Walkin Date: 20th May 2024
Walkin Time: 11.00 AM to 2.00 PM