Genpact Walkin | Customer Service (Non Voice) | Hyderabad

Genpact Walkin Drive in Hyderabad For Customer Service (Non Voice) On 11th June 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Freshers Walkin Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Customer Service (Non Voice)

Experience: Freshers / Experienced

Qualification: Any Graduation

Job Description:

• Genpact Mega Walkin Drive for Customer Service: Non-Voice Roles (English+Hindi) – Hyderabad.
• Shifts: Ready to work in any shift (24/7).
• Languages Known: Hindi+English.
• Work Location: Hyderabad (Work from office only).
• In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
• Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.

Minimum Qualifications:

• Graduate (Any Discipline).
• Freshers are eligible.
• Fluency in Hindi and English is mandatory.

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.

Please carry below documents with you:

• 3 copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 copies of Aadhar card.

Walkin Date: 11th June 2024

Walkin Time: 11.30 AM to 1.00 PM

Walkin Venue & More Details:

• Check Here

More Walkins: Check Here

BPO Jobs: Check Here

Non Voice Jobs: Check Here

Hyderabad Jobs: Check Here