Genpact Virtual Drive | Domestic Chat Process | Telangana
Genpact Virtual Drive in Telangana For Domestic Chat Process On 11th December 2023. Graduates are eligible for this virtual drive. More details regarding Genpact Telangana Virtual Drive is given below.
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Company Name: Genpact
Job Location: Telangana (Warangal)
Job Type: Virtual Drive
Job Category: BPO
Job Position: Domestic Chat Process
Experience: 0 to 1 year
Qualification: Any Graduation
Year of Passing: 2019 to 2024 Passouts
Job Description:
- Genpact Mega Virtual Drive for Technical Support – Domestic Chat Process.
- In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
- Shift: Flexible with any shift.
- Work Location: Warangal.
Minimum Qualifications:
- Graduate (Any Field).
- Fluent in English.
- Only graduates and 2019 to 2024 passed outs.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and advance product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Virtual Drive Date: 11th December 2023
Virtual Drive Time: 11.00 AM to 1.00 PM