Genpact Virtual Drive | Customer Service (Voice) | Gurgaon

Genpact Freshers and Experienced Virtual Drive in Gurgaon For Customer Service (Voice) On 27th March 2025. Graduates are eligible for this virtual drive. More details regarding Genpact Gurgaon Virtual Drive is given below.

Company Name: Genpact

Job Location: Gurgaon

Job Type: Virtual Drive

Job Category: BPO

Job Position: Customer Service (Voice)

Experience: Freshers/0 to 2 years

Qualification: Graduation

Job Description:

• Genpact Mega Virtual Drive for Customer Service: Voice Roles – Gurgaon.
• Language Known: English.
• Shifts: Flexible with any shift.
• Work Location: Gurgaon (Work from office).

Minimum Qualifications:

• Graduate (Any Discipline except Law)
• Freshers are eligible.
• Undergraduates/pursuing/result awaited candidates are not eligible.
• Candidates upto 2 years experience in voice process are eligible.

Preferred Qualifications:

• Effective probing skills and analyzing/understanding skills.
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customers concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and advance product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.

Note:

• Please keep you E-Aadhar Card handy while appearing for interview.

Virtual Drive Date: 27th March 2025

Virtual Drive Time: 3.00 PM to 4.00 PM

Virtual Drive Details:

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