Genpact Virtual Drive | Customer Care Support (Voice Process) | Gurgaon
Genpact Freshers and Experienced Virtual Drive in Gurgaon For Customer Care Support (Voice Process) On 15th March 2024. Graduates are eligible for this virtual drive. More details regarding Genpact Gurgaon Virtual Drive is given below.
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Company Name: Genpact
Job Location: Gurgaon
Job Type: Virtual Drive
Job Category: BPO
Job Position: Customer Care Support (Voice Process)
Experience: Freshers/Experienced
Qualification: Any Graduation
Job Description:
- Genpact Mega Virtual Drive Customer Care Support (Voice Process) – Gurgaon.
- Work Model: Work from office.
- Shift Timing: US shift timing.
- Rotational Off: 2 rotational offs.
Eligibility Criteria:
- Any Graduate, experienced candidates are only eligible to apply, Fresher also eligible for the Job.
- Bachelors degree in any field.
- Strong written communication skills.
- Ability to multitask and prioritize.
- Customer-oriented approach with a positive attitude.
- Problem-solving skills.
- Ability to work in a fast-paced environment.
- Familiarity with customer service software and platforms is a plus.
- Immediate joiners are highly preferred.
Job Responsibilities:
- As a Voice Customer Service Representative, you will be responsible for providing excellent customer service through voice support channels.
- Responding promptly to customer inquiries.
- Resolving customer complaints efficiently and professionally.
- Understanding and addressing customer needs and concerns.
- Collaborating with team members to ensure customer satisfaction.
- Maintaining accurate records of customer interactions and transactions.
- Adhering to company policies and procedures.
Virtual Drive Date: 15th March 2024
Virtual Drive Time: 11.30 AM