Genpact Recruitment | Process Associate (Non Voice Process) | Hyderabad
Genpact Freshers and Experienced Recruitment in Hyderabad For Process Associate (Non Voice Process). Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
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Company Name: Genpact
Job Location: Hyderabad
Experience: Freshers/Experienced
Job Position: Process Associate – Non Voice Process
Qualification: Graduation, Post Graduation
Job Description:
- Genpact is inviting applications for the role of Process Associate – Content Moderator, Trust & Safety.
Minimum Qualifications:
- Any Graduate.
- Freshers are eligible.
- Candidates with work experience of <=36 months/Freshers.
- Excellent Communication Skills (verbal and written).
Preferred Qualifications:
- Experience in content moderation/trust and safety.
- Must be able to work on a flexible schedule (including weekends).
- Comfortable with dealing with routine work quickly and at a high standard.
- Excellent proficiency with written English and with neutral English accent.
Job Responsibilities:
- Review and moderate the platform by following the policies, processes, and guidelines and providing decisions based on prescribed guidelines.
- Excellent attention to detail to identify and fix errors made by L1 and share feedback/insights + work at the L1 role as per business need.
- Focus on accuracy/eye for details.
- Ensure logical and meaningful review of URL content curation.
- High-quality extraction of content delivered consistently.
- Domain expertise to work like a subject matter expert and challenge what seems incorrect.
- Adapt and deliver high-quality extraction with accuracy, commitment, and consistency.
- Excellent time management skills to help increase the number of extractions.
- Decision-making skills to understand the concepts of identifying if a website is/is not extractable.
- Extremely proactive and organized with a track record of success in a team environment.