Genpact Recruitment | Process Associate (Content Moderation) | Hyderabad

Genpact Recruitment in Hyderabad Process Associate (Content Moderation). Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.

Company Name: Genpact

Job Location: Hyderabad

Experience: Freshers/Experienced

Job Position: Process Associate (Content Moderation) – English

Qualification: Graduation, Post Graduation

Job Description:

• Genpact is inviting applications for the role of Process Associate, Content Moderation – English.
• We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
• Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Minimum Qualifications:

• Any Graduate (PG an added advantage)
  
• Freshers are eligible.
• Fluent in English Language.

Preferred Qualifications:

• Effective probing skills and analyzing/understanding skills.
• Problem solving skills with customer centric approach.
• Must be able to work on a flexible schedule (including weekend shift work).

Job Responsibilities:

• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
• Provide excellent customer service to our customers.
• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature.

How To Apply:

• Apply For This Job 1

• Apply For This Job 2

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