Genpact Recruitment | Process Associate (Content Moderation) | Hyderabad
Genpact Recruitment in Hyderabad Process Associate (Content Moderation). Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
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Company Name: Genpact
Job Location: Hyderabad
Experience: 0 years
Job Position: Process Associate (Content Moderation) – English
Qualification: Graduation, Post Graduation
Job Description:
- Genpact is inviting applications for the role of Process Associate, Content Moderation – English.
- We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Minimum Qualifications:
- Any Graduate (PG an added advantage)
- Freshers are eligible.
- Fluent in English Language.
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work).
Job Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.