Genpact Recruitment HyderabadCognizant Freshers and Experience Recruitment in Hyderabad For Customer Service (Voice and Non Voice Process) Position. Any Graduates are eligible to apply for this job. More details regarding Cognizant Hyderabad Job Openings is given below.

Latest Off Campus Drives Across India: October 2022
Company Location Position Apply Link
Top MNCs Across India Internships Apply Here
Sony Bangalore Software Engineer (2022 Batch) Apply Here
TCS Across India Trainee (2021, 2022 Batch) Apply Here
HCL Across India Graduate Engineer Trainee (2020, 2021, 2022 Batch) Apply Here
Wipro Across India Trainee (2022, 2023 Batch) Apply Here
Tata Elxsi Across India Software Engineer (2022 Batch) Apply Here
Atos Across India Trainee Engineer (2023 Batch) Apply Here
Amazon Across India Multiple Positions Apply Here
Accenture Across India Multiple Positions Apply Here
Wipro Across India Multiple Positions Apply Here
Cognizant Across India Multiple Positions Apply Here
Tech Mahindra Across India Multiple Positions Apply Here

Company Name: Cognizant

Job Location: Hyderabad

Job Category: BPO

Job Position: Customer Service (Voice and Non Voice Process)

Experience: Freshers / 0 to 4 Years

Qualification: Any Graduation

Job Description:

  • Genpact is inviting applications for the role of PA, Customer Service.
  • In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
  • Active user of Internet and online applications.
  • Shifts: Flexible to work in any shifts (24/7).

Minimum Qualifications:

  • Graduate (Any Discipline).
  • Freshers are eligible.

Preferred Qualifications:

  • Previous experience in a customer service role chat/email/voice.
  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with customer centric approach.
  • Excellent proficiency with written English and with neutral English accent.
  • Flexiable to work in rotational Shit (24×7).

Job Responsibilities:

  • Respond to customer queries and customers concern.
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies.
  • Reproduce customer issues and escalate product bugs.
  • Provide excellent customer service to our customers.
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

How To Apply:

BPO Jobs: Check Here

Non Voice Jobs: Check Here

Hyderabad Jobs: Check Here

Freshersjobs24 FB page