Genpact Recruitment | Customer Service (Non Voice) | Hyderabad, Warangal
Genpact Freshers and Experienced Recruitment in Hyderabad, Warangal For Customer Service (Non Voice). Any Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
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Company Name: Genpact
Job Location: Hyderabad, Warangal
Experience: Freshers/0 to 2 years
Job Position: Customer Service (Non Voice)
Qualification: Any Graduation
Job Description:
- Genpact is inviting applications for the role of Customer Service – Non Voice.
- In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
- Shifts: Flexible to work in any shifts (24×7).
Minimum Qualifications:
- Any Graduate.
- Freshers are eligible.
- 0-2 years of experience in Non Voice/Chat Process Domain.
- Fluent in English.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analysing / understanding skills.
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Demonstrates effective, clear and professional written and oral communication.
- Demonstrates strong problem-solving capabilities and assist customers in case of any issues.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
How To Apply:
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Registrations are closed