Genpact Recruitment | Customer Service (Non Voice) | Delhi / NCR, Gurgaon, Noida

Genpact Freshers and Experienced Recruitment in Delhi/NCR, Gurgaon, Noida For Customer Service (Non Voice). Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Delhi/NCR, Gurgaon, Noida Job Openings is given below.

Company Name: Genpact

Job Location: Delhi/NCR, Gurgaon/Gurugram, Noida

Experience: Freshers/0 to 3 years

Job Position: Customer Service (Non Voice)

Qualification: Graduation, Post Graduation

Job Description:

• Genpact is inviting applications for the role of Process Associate, Customer service (Non Voice).
• We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
• Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
• Shifts: Flexible to work in any shifts (24×7).

Minimum Qualifications:

• Any Graduate (PG an added advantage).
• Freshers are eligible.

Preferred Qualifications:

• Effective probing skills and analyzing/understanding skills.
• Problem solving skills with customer centric approach.
• Must be able to work on a flexible schedule (including weekend shift work).

Job Responsibilities:

• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
• Provide excellent customer service to our customers.

How To Apply:

• Registrations are closed

Non Voice Jobs: Check Here

Delhi Jobs: Check Here

Noida Jobs: Check Here

Gurgaon Jobs: Check Here