Genpact Recruitment Delhi/NCR, Gurgaon, NoidaGenpact Freshers and Experienced Recruitment in Delhi/NCR, Gurgaon, Noida For Customer Service (Non Voice). Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Delhi/NCR, Gurgaon, Noida Job Openings is given below.

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Company Name: Genpact

Job Location: Delhi/NCR, Gurgaon/Gurugram, Noida

Experience: Freshers/0 to 3 years

Job Position: Customer Service (Non Voice)

Qualification: Graduation, Post Graduation

Job Description:

  • Genpact is inviting applications for the role of Process Associate, Customer service (Non Voice).
  • We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
  • Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
  • Shifts: Flexible to work in any shifts (24×7).

Minimum Qualifications:

  • Any Graduate (PG an added advantage).
  • Freshers are eligible.

Preferred Qualifications:

  • Effective probing skills and analyzing/understanding skills.
  • Problem solving skills with customer centric approach.
  • Must be able to work on a flexible schedule (including weekend shift work).

Job Responsibilities:

  • Provide resolution to maintain standards of quality.
  • Review content and provide resolution based on prescribed guidelines.
  • Recognize trends and patterns and raise issues timely.
  • Provide insights to help improve the support to the users.
  • Maintain a thorough understanding of process and policies.
  • Provide excellent customer service to our customers.

How To Apply:

  • Registrations are closed

Non Voice Jobs: Check Here

Delhi Jobs: Check Here

Noida Jobs: Check Here

Gurgaon Jobs: Check Here