Genpact Freshers Walkin | Voice Process | Hyderabad

Genpact Freshers Walkin Drive in Hyderabad For Voice Process (English & Hindi) On 12th September 2023. Any Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Freshers Walkin Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Voice Process (English & Hindi)

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Genpact Mega Walk -in Drive For Voice Process (Hindi & English) – Hyderabad.
• In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
• Active user of Internet and online applications.

Minimum Qualifications:

• Any Graduate except law (Only freshers are eligible).
• Fluent in Hindi and English (Hindi is mandatory).

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customers concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and advance product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Please carry below documents with you:

• 3 copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 copies of Aadhar card.
• Pay slip (if applicable).

Walkin Date: 12th September 2023

Walkin Time: 11.30 AM to 1.30 PM

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