eClinicalworks India Jobs MumbaieClinicalWorks freshers job openings in Mumbai for Technical Support Engineer position. Graduate Freshers are eligible for this role. More details regarding this job is given below.

Company Name: eClinicalWorks India Pvt Ltd

Job Location: Mumbai

Experience: Freshers/Experienced (0 to 2 years)

Job Category: IT | Software

Job Position: Technical Support Engineer

Job Designation: Software Specialist

Salary: Rs. 2,00,000 – 3,00,000/- per annum

Qualification: Any Graduation (UG)

Eligibility Criteria:

  • Good understanding of Architecture.
  • Good understanding of Servers (Application, Database and FTP).
  • Good Networking Concepts.
  • Knowledge of Linux, MySql, MsSql Servers.Human Resource
  • Good understanding of program languages (Java, Visual Basics).

Job Description:

  • Location: Andheri (e).
  • Shift – Night.
  • Home pick up and drop till Vasai, Thane and Belapur.

Job Responsibilities:

  • Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
  • Maintain the highest level of soft-skills and telephone etiquettes.
  • Handle cases/schedules and escalations appropriately.
  • Share the technical expertise, soft-skills and telephone etiquettes with the team.
  • Share latest technical/process related inputs with the team.
  • Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
  • Follows & Promote the company culture, its vision and values.
  • Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
  • He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information (complete and detailed documentation of the resolution and the root cause)

How To Apply:

  • Interested candidates send resume to (Or) Apply For This Job.

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