DXC Technology Walkin ChennaiDXC Technology Freshers and Experienced Walkin Drive in Chennai For Technical Support Position 31st October 2019. BE, BTech, Any Graduates are eligible for this walkin drive. More details regarding DXC Technology Walkin is given below.

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Company Name: DXC Technology

Job Location: Chennai

Experience: Freshers/Experienced (0 to 3 years)

Job Type: Walkin

Job Category: BPO

Job Position: Technical Support (Voice)

Qualification: Any Graduation, BE, BTech

Job Description:

  • Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, and service delivery.
  • Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

Eligibility Criteria:

  • Freshers can also apply.
  • Full time Graduates with min 15 years of education (10+2+3 \ 10+3+3).
  • Excellent communication skills with 0-3 Years of work experience in IT Technical Support/Service Desk is preferred.
  • Flexible to work in any shifts including night shifts.

Desired Skills:

  • Articulate in excellent written and verbal communication skills.
  • Experience in customer facing role either remote or face to face.
  • Demonstrated problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat, or similar.
  • Familiarity with computer technology.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.

Job Responsibilities:

  • Working from a standard protocol and utilizing documented processes to respond to customer issues.
  • Some judgment may be used to supplement the outlined process.
  • Begin to proactively assist customers to avoid or reduce problem occurrence.
  • Work is often reviewed by Supervisor or Team Lead.
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).

Documents Required:

  • Updated Resume.
  • Govt Photo ID Proof.

How To Apply: Subscribe Here and Apply For This Job, Directly Walkin to below mentioned venue.

Walkin Date: 31st October 2019

Walkin Time: 10.00 AM to 12.00 PM

Walkin Venue:

DXC Technology,
Unit 2, Block 2, SDF Buildings – MEPZ,
Tambaram Sanatorium,
Chennai – 600045.

Contact Person: Clayton S \ Punith SM

Company Website: www.dxc.technology

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