DXC Technology Freshers Recruitment in Hyderabad As Technical Support Engineer
DXC Technology Freshers and Experienced Job Openings in Hyderabad As Technical Support Engineer. BE, BTech, BSc, BCA, BA, BCom Graduates are eligible for this job. More details regarding DXC Technology Hyderabad Recruitment 2020 is given below.
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Company Name: DXC Technology India Pvt Ltd
Job Location: Hyderabad
Experience: Freshers / 0 to 1 year
Job Category: IT | Software
Job Position: Technical Support Engineer
No.of Openings: 28
Salary: Rs. 2,00,000 – 3,00,000/- per annum
Qualification: Any Graduation (BE/BTech/BSc/BCA/BA/BCom etc)
Eligibility Criteria:
- Freshers with 0-1 years of experience including freshers.
- Excellent communication in English.
- Knowledge of Asset Management would be preferred.
Job Description:
- Global Service Centers are made up of teams that provide remote (offsite) service; customer access and service delivery.
- Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.
Job Responsibilities:
- The primary responsibility is to do Queue Co-ordination with various Resolver groups with respect to the tickets.
- Update the tickets based on the inputs received from the Resolver groups.
- Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company.
- Create reports on the work done and submit it to the team lead/manager.
Benefits:
- Good infrastructure domain knowledge.
- Two Way Cabs provided from us.
- 5 Days Working 2 Days Off.
- Ready to work in night shift.
- Additional shift allowance will be provided.
Interview Process:
- Group Discussion/Written Test/Operations Round.