Drucare Freshers Recruitment | Trainee Technical Support Executive | Hyderabad
Drucare Freshers Recruitment in Hyderabad For Trainee Technical Support Executive Position. Graduates, Post Graduates are eligible to apply for this job. More details regarding Drucare Hyderabad Job Openings is given below.
Latest Off Campus Drives Across India: April 2024
| Company | Location | Position | Apply Link |
|---|---|---|---|
| Today Walkins | Across India | Multiple Positions | Check Here |
| Top MNCs | Across India | Internships | Apply Here |
| HashedIn by Deloitte | Across India | Software Engineer | Apply Here |
| Accenture | Across India | App Development Associate (2023, 2024 Batch) | Apply Here |
| Accenture | Across India | System and Application Services Associate (2023, 2024 Batch) | Apply Here |
| TCS | Across India | Trainee (2024 Batch) | Apply Here |
| TCS BPS | Across India | Trainee (2024 Batch) | Apply Here |
| Amazon | Across India | Multiple Positions | Apply Here |
| Accenture | Across India | Multiple Positions | Apply Here |
| Wipro | Across India | Multiple Positions | Apply Here |
| Cognizant | Across India | Multiple Positions | Apply Here |
| Infosys | Across India | Multiple Positions | Apply Here |
| Genpact | Across India | Multiple Positions | Apply Here |
Company Name: Drucare Pvt Ltd
Job Location: Hyderabad
Job Industry: IT Services
Job Position: Trainee Technical Support Executive
Experience: Freshers
Qualification: Graduation, Post Graduation
Job Description:
- Drucare is currently hiring for the position of Technical-Customer Support Executive.
- Drucare is seeking a Customer Support Executive who is smart, curious and loves the challenge of solving problems that improve people’s lives.
- Our comprehensive healthcare management platform is built on the latest tech stack and cloud technologies.
- You’ll collaborate with a fun and close-knit agile team to architect, implement, test and continuously deliver new features and solutions to our Healthcare customers.”
Eligibility Criteria:
- Years Of Experience Required: Freshers.
Requirements:
- Good communication Skills
- Should be able to speak Telugu & English fluently.
- Application learning abilities.
- Client Relationship Management.
Job Responsibilities:
- Speaking to customers to get to the root of their problem quickly.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Supporting the customer through an email ticketing system and phone calls.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Maintaining a healthy relationship with the clients.
- Ability to meet deadlines and prioritize tasks.
- Actively listen to customers to understand their issues or concerns.
- Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue.
- Produce periodic reports of technical support operations to company management.
- Using remote desktop connections to provide immediate support.
- Properly escalate unresolved issues to appropriate internal teams (e.g., software developers).
Benefits:
- PF
- ESIC
How To Apply:
-
Registrations are closed