CSS Corp Walkin Freshers in Chennai As Technical Support Associate On 20th to 26th December 2017
CSS Corp freshers walkin drive in Chennai for Technical Support Associate on 20th to 26th December 2017. Graduate Freshers 2017 are eligible for this walkin. More details regarding CSS Corp Walkin is given below.
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Company Name: CSS Corp
Job Location: Chennai
Experience: Freshers
Job Type: Walkin
Job Category: BPO
Job Position: Technical Support Associate (International Voice Process)
Qualification: Any Graduation
Year of Passing: 2017 Passouts
Eligibility Criteria:
- Must be a graduate.
- Excellent Communication – for voice support.
- Should be able to communicate effectively.
- Should possess good telephone and email etiquette.
- Should be willing to work in US, UK time zones (24/7 environment including rotational night shifts).
Technical Skills Required:
- Good Understanding of OSI Layers.
- Good Understanding of Routers and Switches.
- Types and Classes of IP Address, Subnet.
- Basic troubleshooting steps for Internet issues.
Job Description:
- The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary.
- They will create, manage tickets for the issues that the customer contacts.
- They will act as the first point of contact before the customer reached the TAC.
- Their job will also involve creation of licenses and support accounts to the clients world wide.
- The team will also ensure customer satisfaction / experience is and stays a priority.
- Manage high visibility exceptions and can work with cross – functional teams to provide best solutions.
- Work Location: Ambattur/ Perungalathur (Chennai).
Documents Required:
- Updated Resume (Please mention Contact Person name Sneha on top of the Resume).
- Govt Photo ID Proof.
Walkin Date: 20th to 26th December 2017
Walkin Time: 10.30 AM to 5.00 PM
Walkin Venue:
CSS Corp Pvt Ltd,
No. 32A Ground Floor,
Ambit IT Park , Ambit Park Road,
Ambattur Industrial Estate,
Chennai – 600058.
Contact Person: Sneha
Company Website: www.csscorp.com.