Conduent Freshers Recruitment | Production Support Analyst | Vizag
Conduent Freshers Recruitment in Vizag For Production Support Analyst Position. BE, BTech, BCA, MCA, BSc, MSc Freshers are eligible to apply for this job. More details regarding Conduent Vizag Freshers Job Openings is given below.
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Company Name: Conduent
Job Location: Vizag
Job Category: IT | Software
Job Position: Production Support Analyst
Experience: Freshers
Qualification: BE, BTech, BCA, MCA, BSc (Computer Science), MSc (Computer Science)
Job Description:
- Conduent Vizag is Hiring for Production Support Role.
Eligibility Criteria:
- Should be a Technical Graduate.
- Should have knowledge on trouble shooting, SQL.
- Should be flexible to work across any shifts.
- Knowledge of Conduent Enterprise Tools will be a plus.
Job Responsibilities:
- Follow up on Client & Services of Several Projects using the Remote Desktop facility on Almost 20+ servers & Virtual Machines.
- Make sure that all projects are running/flowing without any piled ups and client issues.
- Trouble shooting issues.
- Solving the issues with the System/Application Support team by raising Tickets.
- Handling the Online calls (Bridges) for solving the issues Live.
- Generate, Maintain and Publish Production related Reports.
- Interact with the Supervisors and clients through calls , emails or chat (acts as an interface).
- Take decisions on Sampling, Monitoring and Feedback plans.
- Form Action Plans to improve and maintain Productivity Standards.
- Work along with the Analysts & Production Manager to improve Productivity to meet SLA.