Conduent Freshers Recruitment | Associate (Non Voice) | 2019, 2020, 2021 Batch | Hyderabad
Conduent Freshers Recruitment in Hyderabad For Associate (Non Voice) Position. Any Graduate Freshers 2019, 2020, 2021 Batch are eligible to apply for this job. More details regarding Conduent Hyderabad Freshers Job Openings is given below.
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Company Name: Conduent
Job Location: Hyderabad
Job Position: Associate (Non Voice)
Experience: Freshers
Qualification: Any Graduation (BSc, BCom, BA, BBA, BMS, BPharma…)
Year of Passing: 2019, 2020, 2021 with Graduation Certificates
Job Description:
- Conduent is hiring Associate Fresher (Non-Voice) – Hyderabad.
Eligibility Criteria:
- Any Graduation (Except BTech/BE).
Job Responsibilities:
- Improves participant decision-making process by advising participants on plan provisions.
- Responds to client-specific inquiries, including telephone and web correspondence.
- Completes transactions related to customer inquiries with limited supervision.
- Meets timeliness and accuracy standards.
- Documents calls by creating detailed notes in the case management system.
- Completes callbacks in a timely manner and escalates as appropriate.
- Adheres to call center metrics and guidelines within established procedures.
- Explains the appropriate participant forms and provides guidance on completion.
- Performs other duties as assigned.
- Complies with all policies and standards.