Cognizant Recruitment | Service Desk Engineer (0-1 year) | Bangalore

Cognizant Recruitment in Bangalore For Service Desk Engineer Position. Graduates of 2022, 2023, 2024 Batch are eligible to apply for this job. More details regarding Cognizant Bangalore Job Openings is given below.

Company Name: Cognizant

Job Location: Bangalore

Role Category: IT Support

Job Position: Service Desk Engineer

Experience: 0 to 1 year

Qualification: Graduation

Year of Passing: 2022, 2023, 2024 Passouts

Job Description:

• Cognizant is hiring for Graduate Trainee for Service desk (DWP).
• Provide first-line technical support to end-users, addressing IT issues, logging and tracking support tickets, and ensuring timely resolution and accurate documentation.
• Diagnose and resolve hardware and software issues to minimize downtime.
• Collaborate with IT teams for complex problems.
• Maintain knowledge base articles to enhance self-service options and efficient problem-solving.
• Should prioritize client needs and be capable of working with users from diverse communities and cultures worldwide
• Capable of flawless verbal and written communication with clients, while possessing strong technical knowledge.

Eligibility Criteria:

• 2022/2023/2024 graduating batch any three-year degree.
• Candidates having 50% in X, XII, Diploma or UG.
• Open to Indian nationals only.

Skills Required:

• Good written & verbal communication skills.
• Teamwork & collaboration.

Role Expectations:

• Work in shifts and work from office.
• Night shift allowance will be paid by the project.
• Company provide cabs for pick-up and drop, ensuring safety and comfort.
• Timely rewards and recognition for top performers.

How To Apply:

• Apply For This Job

2022 Batch Jobs: Check Here

2023 Batch Jobs: Check Here

2024 Batch Jobs: Check Here

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