Cerner Hiring Freshers in Bangalore As System Engineer On March 2018
Cerner freshers job openings in Bangalore for System Engineer Position. BE, BTech, MCA Freshers are eligible for this job. More details regarding this job is given below.
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Company Name: Cerner
Job Location: Bangalore
Experience: Freshers
Job Category: IT | Software
Job Position: System Engineer
Qualification: BE, BTech, MCA
Job Description:
- Cerner is hiring a System Engineer for our Direct Care Support team.
- As a system engineer you shall provide tier 2 support to the clients which will involve working with clients to understand the nature of the problem and exercising advanced investigative techniques not limited to reading log files, identifying errors and performing search of various knowledge bases to identify resolution.
- Identify issues with severity 2 or 3 and escalate accordingly to Situation management.
- Also will provide troubleshooting services, database and front-end applications, analyzing log files of services, attempt to recreate the issue, running query against databases, document all the activities performed in Remedy.
- And contribute to the knowledge base as you gain experience from working on the solution and identifying resolutions.
- As required associate shall identify the need to escalate to the Tier 3 support which will involve gathering of all evidences of the issue which includes but not limited to gathering log files, screen shots and documented steps for recreation of the issues, output of sql query and attaching them to the respective service record.
Eligibility Criteria:
Basic Skills:
- Basic computer skills, including Microsoft Office Suite.
- Prolonged use of a computer.
- Able to work off-hours when required.
- Able to work flexible schedule as necessary.
- Ability to relocate based on organizational needs.
- Ability to work overtime as needed
- Some positions require 80-100% travel.
- Some positions require 10% travel.
Preferred Skills:
- Fluent in English to interact with Clients.
- Experience in Linux, Oracle or SQL.
- Experienced / Knowledgeable in troubleshooting.
- Understanding concept of RDBMS.
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
Expected Skills:
- Associate is expected to work in Day/Night shifts.
- Willing to work additional or irregular hours as needed.
- Perform other responsibilities as assigned.
- Demonstrates the ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines.
How To Apply: Apply For This Job.