Athenahealth Jobs ChennaiAthenahealth Recruitment in Chennai For Product Support Analyst Position. BE, BTech, BSc, BCom Graduates are eligible to apply for this job. More details regarding Athenahealth Chennai Job Openings is given below.

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Company Name: Athenahealth

Job Location: Chennai

Job Category: IT | Software

Job Position: Product Support Analyst

Qualification: BE, BTech, BSc, BCom

Job Description:

  • Athenahealth is looking for Product Support Analyst to join Integration Services Operations team.
  • Your Job will be responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth’s interoperability network or ‘backbone’.
  • You are an excellent communicator with strong technical support experience.
  • You will maintain relationships with interface vendors and work on production support tasks as assigned and will actively collaborate with internal teams across different geographies within athena as and when required.

Eligibility Criteria:

  • Graduate in engineering, science, or commerce stream.
  • Fluency in both spoken and written English.
  • Willingness and ability to work flexible hours to ensure substantial overlap with US-based teams (Morning/Afternoon/Evening) shift timings.

Job Responsibilities:

Product Support team is responsible for maintaining, managing and supporting our national, cloud-based network leveraged by tens of thousands of providers to deliver the right information, at the right time, to the right place in the health care supply chain to coordinate care and improve healthcare. The team provides coordination and technical guidance for all technical Support activities ensuring our client needs are satisfied by constructing strong business relationships between colleagues across Integration Services and athenahealth, managing these partnerships to ensure outstanding client satisfaction.

  • Analyzing and working on -related work queues, including lab result interfaces, imaging report interfaces, clinical document interfaces, patient demographic interfaces.
  • Communicating with labs, hospitals, IT vendors, pharmacies and athenahealth stakeholders to convey interface status and timelines.
  • Managing a high volume of tasks and maintain priorities.

How To Apply:

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