Anunta Technology JobsCompany Name: Anunta Technology Management Services Ltd

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Job Location: Mumbai

Experience: Freshers

Job Type: Walkin

Job Category: IT | Software

Job Position: IT Helpdesk

Salary: Rs. 1,00,000 – 2,00,000/- per annum

Qualification: Any Graduation, Any Post Graduation

Documents Required:

  • Updated Resume Copy
  • Passport Size Photo
  • PAN Card Copy
  • Adhaar Copy/Election Card/Passport Copy
  • All Education Documents till Graduation

Job Description:

  • Excellent opportunity for freshers who are willing to learn and explore IT industry.
  • Work closely with Corporate Individual/Technology team and Operations/Clients.
  • Strictly adhere to the escalation process and inculcate best practices.
  • Interact with client & technology team to get tech issues resolved.
  • Tagging Incidents/Service Request and recording.
  • Answer calls for inbound internal technical issues.
  • Troubleshoot customers issues over the Phone system.
  • Structuring or classifying multiple pieces of information and develop troubleshooting approach.
  • Ensure end to end follow up is practiced on Incidents.
  • Applicant should be willing to take initiatives and ownership of issues and drive it to closure.
  • Educate the customer regarding the PC maintenance.
  • Adherence to accuracy and quality in output delivery.
  • Ready to work in rotational shifts.
  • Ready to work in a 24×7 environment across shifts.

Desired Skills:

  • Excellent Communication Skills (Interpersonal, Verbal and Written).
  • Proficiency in MS Office (PowerPoint, Excel & Word).
  • Committed & responsible.
  • Decision making ability.
  • Analytical and problem solving.
  • Flair and zeal for Job.
  • Ability to understand the IT related issues.
  • Ability to understand the end to end process.
  • Team Player and Quick Learner.

Walkin Date: 4th to 8th April 2016

Walkin Time: 10.00 AM to 4.00 PM

Walkin Venue:

Anunta Technology Management Services Ltd,
Level 2, Block 6, Nirlon Knowledge Park,
Off Western Express Highway, Goregaon East,
Mumbai – 400063.

Contact Person: Kirti

Company Website: www.anuntatech.com