Amazon Recruitment | Virtual Seller Support Associate | Tamilnadu

Amazon Recruitment in Tamilnadu As Virtual Seller Support Associate. Bachelor Degree candidates are eligible to apply for this job. More details regarding Amazon Tamilnadu Job Openings is given below.

Company Name: Amazon

Job Location: Remote (Hiring office located in Tamilnadu)

Job Position: Virtual Seller Support Associate (Tamil and English)

NO.of Openings: 50

Salary: 3,00,000 – 4,00,000/- per annum

Experience: Freshers/Experienced

Qualification: Bachelor Degree

Job Description:

• Amazon is hiring for Virtual Seller Support Associate.

Basic Qualifications:

• Education: Bachelor Degree in any discipline with 0-10 years of experience.
• Excellent written and verbal communication in Tamil and English.
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Home environment free from background noise where you can connect to the internet and work on your deliverables.
• Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
• Should have access to mobile phone at all times from a reliable provider.
• Should have power back up in case of power shut down.
• Should be willing interact with Seller over calls / email / chat depending on the business need.
• Candidates willing to work on Phone/chat & emails (concurrent blended profile)
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
• Candidates who are based in Tamilnadu should apply.

Job Roles and Responsibilities:

This includes, but is not limited

• The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

How To Apply:

• Apply For This Job (Or)
• Interested candidates can register for this role using this Registration Link.
• After completing the registration, eligible candidates will receive an email with subject line Amazon – Online Test Invitation from amazonsupport@hirepro.in with assessment link, user name and password for the initial levels of online assessments.
• Once started, all assessments should be completed on the same day.
• You can take the assessment only in laptop or desktop with Webcam and good quality USB headphone with mic.
• All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

Chennai Jobs: Check Here