Amazon Recruitment | Transaction Risk Investigator (0-5 years) | Bangalore
Amazon Recruitment in Bangalore For Transaction Risk Investigator Position. Any Graduates are eligible to apply for this job. More details regarding Amazon Bangalore Job Openings 2020 is given below.
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Company Name: Amazon
Job Location: Bangalore
Experience: 0 to 5 years
Job Category: BPO
Job Position: Transaction Risk Investigator (BRI)
Salary: Rs. 2,75,000 – 4,00,000/- per annum
Qualification: Any Graduation
Job Summary:
- Buyer Risk Investigations works to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned.
- Through the partnership of people and technology the team focusses on customers, think local-act global and scale through innovation.
Job Description:
- Investigation specialists are expert communicators and problem solvers obsessed with Customer success.
- They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Customer’s behalf.
- They take full ownership of their functional issues and offer high quality solutions and they are the champion for proactive improvements.
- The Investigation Specialists are technically competent, self-motivated individuals with the objective to deliver sustainable results that improve the customer experience.
- Ideal applicants will have experience in CTPS investigations.
- All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision.
- The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager.
- Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts.
Basic Qualifications:
- Graduates in any stream
- Proficiency in MS Office package (Word, Excel, PowerPoint and Outlook) and Internet browsing.
- Good communication skills both written and spoken in English language.
Preferred Qualifications:
- Experience or knowledge of fraud, risk management, data research, collections or banking is an added advantage.
- Demonstrated ability to work independently, conduct complex investigation analysis to reach data driven decisions following established processes and procedures.
- Keep up with risk trends in the e-commerce market and commitment to Amazon’s emergence as the world’s most customer-centric company
- Good Time management skills and ability to work under pressure in a changing fast paced environment.
- Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers.
- Ability to manage sensitive information and maintain a high degree of confidentiality.
- Demonstrated ability to work in a team in a very dynamic environment.
Job Responsibilities:
- Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
- Ensure high quality decision by applying CTPS standard operational procedures Identify known fraud patterns, discover new modus operandi trends and take actions to minimize risks.
- Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
- Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk.
- Maintain high levels of confidentiality and data security standards.
- Achieve weekly productivity and quality standards for investigations.
- Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions about risk.
Additional Information:
- Shifts: Rotational (it is a 24/7 shift environment and shifts are rotational – changes every 3 months).
- Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3 months).
How To Apply:
- Subscribe Here (Check Your Email To Activate Confirmation Link).
- Apply For This Job.