Amazon Recruitment | Shipping and Delivery Support Associate (Non Voice) | Bangalore
Amazon Recruitment in Bangalore As Shipping and Delivery Support Associate (Non Voice). 10+2, Any Graduates are eligible to apply for this job. More details regarding Amazon Bangalore Job Openings is given below.
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Company Name: Amazon
Job Location: Bangalore
Job Category: BPO
Job Position: Shipping and Delivery Support Associate (Non Voice)
Salary: Rs. 2,35,000 – 2,82,000/- per annum (PF & Professional Tax Included)
Experience: 0 to 5 years
Qualification: 10+2, Any Graduation
Job Description:
- Amazon is hiring for Shipping and Delivery Support Associate (Non Voice) profile.
- Job Type: 3 months Contract on Amazon payroll.
- Work Location: Bengaluru (Candidate must be a resident of Bengaluru location).
- You will be pleased to know that its a WFH Opportunity and you can attend your complete interview rounds online, from the comfort of your HOME.
Eligibility Criteria:
- Graduation/10 +2 in any specialization from a recognized university.
- Excellent communication skills (written and verbal) in English language.
- Ability to communicate correctly and clearly with all customers.
- Good comprehension skills ability to clearly understand and state the issues customers present.
- Ability to concentrate follow customers issues without distraction to resolution.
- Work successfully in a team environment as well as independently.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
- Excellent typing skills.
- Demonstrates an ability to successfully navigate websites.
- Self-disciplined, detail oriented and willing to work in night shifts.
- Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment.
Job Responsibilities:
- Effectively communicate in a clear and professional manner at all times.
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners.
- Effectively manage sensitive cases by reporting up the escalation matrix.
- Demonstrate excellent time-management skills.
- Maintains or exceeds targeted performance metrics.
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
Additional Benefits Offered Excluding the Package:
- Zeta Meal Card – INR 1100/month i.e. 13,200/- PA.
- Health insurance benefits upto 5 Lac per annum.
- Night Shift Allowance – INR 150/Night.
- Overtime Allowance as per company policy.
- Internet Allowance (Only work from home) – upto INR 1250 per month.
- Desktop will be provided by Amazon.
- 5-day working week with 2 consecutive days off (The off days change based on business requirement).
- Assignment bonus – INR 1250/month i.e. 3,750/- for 3 months.
Note:
- You will need to allow 1-2 hours including an assessment to test your suitability for the role.
- We recommend using a PC (e.g. laptop) in order to get the best experience.
- If successful, we will contact you re next steps.