Amazon Recruitment | Device Associate | Bangalore

Amazon Recruitment in Bangalore For Device Associate Position. BE, BTech, MCA, MSc Graduates are eligible to apply for this job. More details regarding Amazon Bangalore Job Openings is given below.

Company Name: Amazon

Job Location: Bangalore

Job Position: Device Associate, Quality Services, Device Tech Support

Experience: 0 to 4 years

Qualification: BE, BTech, MCA, MSc

Job Description:

• Amazon is hiring for Device Associate – Bangalore.
• At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices.

Key Job Responsibilities:

• Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
• Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
• Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
• Should execute processes to thoroughly test product changes.
• Should have the ability to backtrack and do a root cause analysis of bugs/issues.

The team’s key responsibilities include, but not limited to:

• Application Testing: Conduct comprehensive testing of submitted applications to ensure they comply with Amazon’s policies, guidelines, and quality standards before approval for publishing LIVE to the Appstore Catalog.
• Policy Enforcement: Consistently apply and enforce Amazon’s app store policies, ensuring fair treatment of developers while protecting users from potentially harmful or substandard applications
• Customer Feedback Management: Monitor and analyze user reviews and feedback, addressing concerns and taking appropriate action when necessary to maintain the integrity of the app store.
• Developer Relations: Provide guidance and support to application developers, assisting them in understanding and adhering to Amazon’s submission requirements and best practices.

Key Job Responsibilities:

• Test applications on FireOS and similar devices for compatibility and performance.
• Implement manual testing procedures for devices and applications.
• Execute test cases for apps, services, and devices, covering simple and complex features.
• Document and report bugs, failures, and quality issues using appropriate systems.
• Monitor issue resolution, adhering to defined SLAs and escalation procedures.
• Follow standard operating procedures and test methods as defined by the team.
• Collaborate with peers and managers, seeking guidance when necessary.
• Meet daily productivity and quality targets, aligning with customer-centric philosophy.

A day in the life:

• A typical day involves executing regression cases, raising bugs, supporting ad-hoc requests etc.
• Also involves interacting with QA for new features, supporting first pass and bug repro.
• Contributing ideas and take part in implementing them.

About the team:

• Highly energetic and fun loving team with great flexibility.
• Team contributes to multiple aspect of the quality of E-reader devices.
• Handles multiple parallel releases successfully.

Basic Qualifications:

• Bachelor’s Degree.
• Knowledge of QA methodology and tools.

Preferred Qualifications:

• BE, BTech, MSC IT and MCA.
• Good Communication.
• Testing Knowledge.
• Good Analytical Skill.

How To Apply:

• Apply For This Job 1

• Apply For This Job 2

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