Accenture Freshers Walkin | Customer Support Associate (Voice Process) | Mumbai

Accenture Freshers and Experienced Walkin Drive in Mumbai For Customer Support Associate (Voice Process) On 25th April 2025. HSC and Any Graduates are eligible for this walkin drive. More details regarding Accenture Mumbai Walkin Drive is given below.

Company Name: Accenture

Job Location: Mumbai

Job Type: Walkin

Role Category: Voice/Blended

Job Position: Customer Support Associate (Voice Process)

No.of Openings: 100

Experience: Freshers/Experienced

Salary: Upto Rs. 5,00,000/- per annum

Qualification: HSC, Any Graduation

Job Description:

• Accenture Walk-in Drive For Customer Support Associate (Voice Process).
• Are you looking to build an extraordinary career in Customer Support Voice Process? What would you do?
• You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs, and accelerate sales cycles.
• The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.
• The Customer Service Management team focuses on managing the organization’s interaction with current and potential customers.
• The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth.
• The team is also responsible for improving business relationships with customers.
• Work Location: Mumbai (Vikhroli) (Current location – Mumbai mandatory).
• Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).

Eligibility Criteria:

• Work Experience: Freshers or HSC passed with 6 months experience into International Voice can apply.

What are we looking for?

• Adaptable and flexible.
• Ability to work well in a team.
• Commitment to quality.
• Process-orientation.

Role & Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts.

Walkin Date: 25th April 2025

Walkin Time: 11.00 AM to 2.00 PM

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