Accenture Freshers Recruitment | Associate | Hyderabad
Accenture Recruitment For Freshers and Experienced in Hyderabad As Associate. Any Graduates are eligible to apply for this job. More details regarding Accenture Hyderabad Job Openings is given below.
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Company Name: Accenture
Job Location: Hyderabad
Experience: 0 to 1 year
Job Category: BPO
Job Position: Associate – Query Management (Non-Technical) – Customer service (Non-Technical)
Qualification: Any Graduation
Job Description:
- You will be aligned with our Customer Support vertical and help us in managing customer escalations and complaints of the dissatisfied customers.
- You will be giving best resolutions and closing the fault and complaints with customers permission.
- You will be working as a part of Query Management (Non-Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support with regard to products.
- You will be responsible for Customer service (Non-Technical) where in you will be managing incoming calls / chats /emails and customer service inquiries.
- Handling calls/ chats/ emails and fulfilling the customer’s requirements. Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Manage large amounts of incoming calls / chats /emails.
Job Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Interaction is within own team and direct supervisor.
- Detailed instructions on all tasks will be provided at this role with close supervision.
- Decisions made impact own work and are closely supervised.
- Individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
Job Skills:
- Customer service (Non-Technical).
How To Apply:
- Subscribe Here (Check Your Email To Activate Confirmation Link).
- Apply For This Job.