Accenture Freshers Recruitment | Associate | Hyderabad

Accenture Recruitment For Freshers and Experienced in Hyderabad As Associate. Any Graduates are eligible to apply for this job. More details regarding Accenture Hyderabad Job Openings is given below.

Company Name: Accenture

Job Location: Hyderabad

Experience: 0 to 1 year

Job Category: BPO

Job Position: Associate – Query Management (Non-Technical) – Customer service (Non-Technical)

Qualification: Any Graduation

Job Description:

• You will be aligned with our Customer Support vertical and help us in managing customer escalations and complaints of the dissatisfied customers.
• You will be giving best resolutions and closing the fault and complaints with customers permission.
• You will be working as a part of Query Management (Non-Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support with regard to products.
• You will be responsible for Customer service (Non-Technical) where in you will be managing incoming calls / chats /emails and customer service inquiries.
• Handling calls/ chats/ emails and fulfilling the customer’s requirements. Build sustainable relationships and trust with customer through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Manage large amounts of incoming calls / chats /emails.

Job Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Interaction is within own team and direct supervisor.
• Detailed instructions on all tasks will be provided at this role with close supervision.
• Decisions made impact own work and are closely supervised.
• Individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts.

Job Skills:

• Customer service (Non-Technical).

How To Apply:

• Subscribe Here (Check Your Email To Activate Confirmation Link).
• Apply For This Job.

More Hyderabad Jobs: Check Here

Join Hyderabad Freshers Jobs Facebook Group