Diebold Nixdorf Walkin | Customer Service Executive / Technical Support Associate (0-5 years) | Hyderabad

Diebold Nixdorf Freshers and Experienced Walkin Drive in Hyderabad For Customer Service Executive/Technical Support Associate On 26th September 2026. Graduates are eligible for this walkin drive. More details regarding Diebold Nixdorf Hyderabad Walkin Drive is given below.

Company Name: Diebold Nixdorf

Job Location: Hyderabad

Job Type: Walkin

Job Position: Customer Service Executive/Technical Support Associate

No.of Openings: 15

Experience: 0 to 5 years

Qualification: Any Graduation

Job Description:

• Diebold Nixdorf Walkin Drive For Customer Service Executive/Technical Support Associate – International Voice Process.
• Employment Type: Full-Time.
• Shift Timings: 24/7 Rotational Shifts (US/UK Process).
• Work Location: Hyderabad.

Job Summary:

• We are looking for dynamic and customer-focused graduates for our International Voice Process and Technical Support teams.
• Candidates should possess excellent communication skills and the ability to provide exceptional customer service and technical assistance to global customers.

Roles & Responsibilities:

• Handle inbound and outbound customer interactions via voice support.
• Resolve customer queries, complaints, and service requests efficiently.
• Provide technical troubleshooting and support for customer issues.
• Diagnose and resolve basic hardware, software, internet, and application-related concerns.
• Escalate complex issues to the appropriate teams when required.
• Maintain accurate documentation of customer interactions in CRM tools.
• Meet quality, productivity, and customer satisfaction targets.
• Adhere to company policies, processes, and service standards.

Eligibility Criteria:

• Graduation is Mandatory (Any Graduate).
• Freshers and experienced candidates are eligible.
• Excellent verbal and written communication skills in English.
• Candidates with International Voice Process, Customer Support, Technical Support, Service Desk, or Helpdesk experience are preferred.
• Freshers with strong communication and technical aptitude can apply.
• Willingness to work in rotational shifts/night shifts.
• Basic knowledge of computer systems, operating systems, internet applications, and troubleshooting concepts.

Required Skills:

• Excellent English Communication.
• International Voice Support.
• Customer Service.
• Technical Support.
• Troubleshooting Skills.
• Problem Solving.
• Multitasking.
• Customer Handling.
• CRM Tools.
• Basic Networking Knowledge.

Benefits:

• Health Insurance.
• Career Growth Opportunities.
• Cab Facility (As per Company Policy).

Walkin Date: 26th September 2026

Walkin Time: 11.00 AM to 3.30 PM

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