Cognizant Freshers Walkin | Customer Support Executive (0-1 year) | Hyderabad

Cognizant Freshers Walkin Drive in Hyderabad For Customer Support Executive On 20th August 2026. Graduates are eligible for this walkin drive. More details regarding Cognizant Hyderabad Freshers Walkin Drive is given below.

Company Name: Cognizant

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Customer Support Executive

No.of Openings: 120

Experience: Freshers (0 to 1 year)

Qualification: Graduation

Job Description:

• We are hiring enthusiastic, career-oriented Freshers for a Customer Support – Voice Process role.
• This opportunity is ideal for graduates who possess excellent communication skills in English and Hindi, are passionate about delivering exceptional customer experiences, and are eager to build a successful career in the customer service industry.
• The ideal candidate should be confident in interacting with customers over phone calls, demonstrate strong listening and problem-solving skills, and maintain a customer-first approach while upholding professionalism at all times.
• Since the role involves supporting customers from diverse regions, the ability to communicate effectively in Hindi whenever required is mandatory.
• Work Location: Hyderabad.

Key Responsibilities:

• Handle inbound and/or outbound customer calls professionally.
• Communicate clearly, confidently, and effectively with customers in English and Hindi, as required.
• Read, comprehend, and respond accurately to customer queries, process documents, emails, and system updates in both languages.
• Understand customer concerns, analyze issues, and provide timely resolutions.
• Deliver high-quality customer service while ensuring customer satisfaction.
• Accurately document customer interactions and update records in the system.

Eligibility Criteria:

• Freshers are welcome to apply.
• Any internship experience, customer service exposure, or BPO experience will be an added advantage.
• Experience in Content Moderation will be considered a plus.
• Excellent spoken English is mandatory.
• Strong communication skills in Hindi and English are mandatory.
• Ability to read, write, understand, and communicate fluently in both Hindi and English is a key requirement for this role.
• Strong listening, interpersonal, and communication skills.
• Ability to engage in professional and fluent customer conversations.
• Customer-focused mindset with strong problem-solving capabilities.
• Basic computer knowledge and a willingness to learn new processes and technologies.

Mandatory Skill Requirement:

• Hindi and English Language Proficiency (Mandatory).

Candidates must possess:

• Excellent verbal communication skills in both English.
• Ability to read, write, speak, and understand Hindi and English fluently.
• Strong listening and comprehension skills to effectively understand customer concerns and provide appropriate resolutions.
• Ability to communicate professionally with customers across different regions and backgrounds.
• Confidence in handling customer conversations, documenting interactions, and interpreting information in both languages.

Preferred Candidate Profile:

• Excellent verbal and written communication skills in English.
• Strong command of grammar, comprehension, and professional communication in both languages.
• Strong customer service orientation and customer-handling skills.
• Professional attitude, positive work ethic, and customer-first mindset.

Candidates must bring required documents:

• Two copies of their updated resume.
• A valid Government-issued photo ID proof.
• Original and photocopies of educational certificates and marksheets.

General Guideline:

• Registrations will be processed on a first-come, first-served basis.
• Participation is limited to the first 350 eligible candidates reporting between 09:00 AM and 11:00 AM.
• Personal laptops, tablets, or other electronic devices are not permitted during the interview process.
• Please carry a mobile charger, as the assessment and interview process may extend throughout the day.
• We are specifically looking for fresh graduates with outstanding communication skills and a customer-centric mindset.
• Applicants must have completed their Graduation or Postgraduation. Candidates currently pursuing any degree, certification, or educational program are not eligible.
• The role operates in a 24×7 work environment, primarily supporting customers across different geographies, including US customers.
• Candidates must be willing to work in rotational shifts and rotational week-offs.
• Candidates who can join immediately are highly encouraged to apply, as immediate availability will be considered an advantage.

Why Join Us?

• Excellent opportunity to kick-start your career in the Customer Support industry.
• Comprehensive training and professional development programs.
• Attractive career growth and advancement opportunities.
• Dynamic, inclusive, and collaborative work environment.
• Exposure to global customer interactions and industry best practices.
• Opportunity to enhance communication, customer service, and problem-solving skills while working with a leading organization.

Walkin Date: 20th August 2026

Walkin Time: 9.00 AM to 11.00 AM

Walkin Venue & More Details:

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