Infosys BPM Walkin | Windows Support (Service Desk) | Hyderabad

Infosys BPM Freshers and Experienced Walkin Drive in Hyderabad For Windows Support (Service Desk) On 27th September 2025. Graduates are eligible for this walkin drive. More details regarding Infosys BPM Hyderabad Walkin Drive is given below.

Company Name: Infosys BPM

Job Location: Hyderabad

Job Type: Walkin

Job Position: Windows Support (Service Desk)

No.of Openings: 200

Experience: Freshers/Experienced

Qualification: Graduation

Job Description:

• Infosys BPM Ltd is hiring for Windows Support (Service Desk) – Hyderabad.
• We are looking for dedicated and skilled Technical Support Advocates to join our team.
• If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you!
• As a Technical Support Advocate, you will be the first point of contact for our customers, playing a crucial role in ensuring they have a smooth and satisfying experience with our products.
• Your dedication to solving their technical challenges will contribute directly to customer loyalty and satisfaction.

Eligibility Criteria:

• Any Graduate.
• Prior experience in technical support or customer service is essential.
• Familiarity with Microsoft products and services.
• Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus!

Mandatory Requirements:

• Must have hands on Experience in Microsoft Product Support and Windows Support.
• Freshers from BCA/BTech and BE can also apply.
• Must be able to work in Rotational Shift (Night Shift).
• Must have Excellent Communication Skill (Speak and Chat in English).

Prerequisites & Skills:

• Minimum typing speed of 35 words per minute.
• Strong troubleshooting skills for software and connectivity issues.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.

Key Responsibilities:

• Technical Assistance: Provide post-installation technical support for Microsoft products, including Windows and M365.
• Troubleshooting: Diagnose and resolve software issues and device network/connectivity problems.
• Product Guidance: Help customers with the download, installation, and activation (DIA) of products and recommend appropriate solutions.
• Customer Service: Address customer inquiries with patience, empathy, and excellent communication skills.

What to Bring:

• Updated resume (printout).
• Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport).
• Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates).

Note:

• Walk-in directly for an on-the-spot interview.
• Please mention “Walkin” in top of your resume.
• Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
• Original Government ID is mandatory for security clearance.
• Preference will be given to immediate joiners.

Walkin Date: 27th September 2025

Walkin Time: 10.00 AM to 1.00 PM

Walkin Venue & More Details:

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