Infosys BPM Recruitment | Technology Support Executive (0-1 year) | Pune

Infosys BPM Recruitment in Pune For Technology Support Executive Position. Graduates are eligible to apply for this job. More details regarding Infosys BPM Pune Job Openings is given below.

Company Name: Infosys BPM Limited

Job Location: Pune

Job Position: Technology Support Executive

Experience: 0 to 1 year

Qualification: Graduate

Job Description:

• Infosys BPM is hiring For Technology Support Executive – Pune Location.

Job Responsibilities:

• Customer & technical support (Inbound calls/FCR – First Contact Resolution).
• Voice and email Support (US client).

Eligibility Criteria:

• Strong customer service & Handling skills.
• Excellent written and verbal communication skills. (Language/Grammar Proficiency).
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Familiarity with ServiceNow Ticketing tool.
• Knowledge of common technical troubleshooting tools and techniques.
• Knowledge of ITIL Framework is Required.

Preferred Skills:

• TSO->Standard TSO

How To Apply:

• Registrations are closed

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